Connect to Your Exchange Labs E-Mail

You can use any of these programs to get your Exchange Labs e-mail:

Other E-Mail Programs

If you aren't using any of the programs listed above, you can use the e-mail programs below. Although these programs support basic e-mail features, they don't support features like calendaring, contacts, and tasks. These programs use POP or IMAP to send and receive e-mail messages.



If the program you're using isn't listed above, use the following information to set up the program to get your e-mail:

  • User name   Enter the user name provided by your administrator (for example,
  • Password   Enter the password provided by your administrator.
  • Authentication   Use the same user name and password to authenticate with the incoming or outgoing (sending) e-mail server. Don't use "Secure Password Authentication".
  • POP server   If your program uses POP to connect, enter
  • IMAP server   If your program uses IMAP to connect, enter
  • SMTP server   To find the SMTP server name, sign in to Exchange Labs at the following address: After you sign in successfully, the address you entered will resolve to an address that contains the SMTP server name you need to use. Use the table below to find the SMTP server name. For example, if the address begins with https://bl2prd01, enter for the SMTP server name.

    Outlook Web Access address starts with SMTP server name

    https://bl2prd01 or https://pod51000

    https://db2prd01 or https://pod51002

    https://sinprd01 or https://pod51003

  • Outgoing server (SMTP) port number   Enter 587 to replace the default port number, which is set to 25.
  • SSL and TLS for encryption   Select Secure Sockets Layer (SSL) for incoming POP and IMAP connections. For outgoing SMTP connections, select Transport Layer Security (TLS) encryption.
    SSL and TLS are methods to help secure communications between your computer and the e-mail server. Some e-mail programs refer to SSL or TLS as "encryption".
    In most e-mail programs, you need to open an "Advanced" setting or tab to set SSL for POP and IMAP connections and TLS for SMTP connections. Make sure you don't confuse SSL with "authenticating connections". Some e-mail programs include a check box for setting up authentication the first time you set up your account.
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To learn about features for these different e-mail programs, see Supported E-Mail Programs and Features.

To learn more about POP and IMAP, see Using POP3 and IMAP4 E-Mail Programs.

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