Set Up POP or IMAP E-Mail on a BlackBerry Pearl

 

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

Topic Last Modified: 2011-11-23

You can set up e-mail on a BlackBerry Pearl from AT&T. If you have a different phone, see Mobile Phone Setup Reference.

How do I set up POP or IMAP e-mail on a BlackBerry Pearl?

  1. From the BlackBerry home screen, click BlackBerry Setup > Set up Internet E-mail > Add An Email Account.
  2. Type your e-mail address and password, and then click Next.
  3. If your BlackBerry device can't determine the appropriate server settings, click I will provide the settings to add this email account.
  4. Scroll down and then click Next.
  5. Select Internet Service Provider Email (POP/IMAP), and then click Next.
  6. Type your User name (for example, tony@contoso.com).
  7. Scroll down and type the name of your e-mail server. For information about how to find your incoming (POP3 or IMAP4) server name, see How do I find the server settings? later in this topic.
  8. Click Next.
  9. Enter the name of the outgoing server. For information about how to find your outgoing (SMTP) server name, see How do I find the server settings? later in this topic.
  10. Click OK to complete the setup.
How do I find the server settings?

Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.

Watch this video to learn how to find your server settings for your POP or IMAP e-mail program.

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To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Protocol Settings page under POP setting or IMAP setting, and SMTP setting.

noteNote:
If you see Not available next to POP setting, IMAP setting, and SMTP setting, your account may not be set up to use POP or IMAP e-mail programs. For more information, contact the person who manages your e-mail account.

What else do I need to know?

If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through a mobile phone will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Outlook Web App. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.

 
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