New Account Connection


Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu

Topic Last Modified: 2011-03-19

Use the New Account Connection dialog box to connect a Yahoo! Mail, Hotmail, or Gmail account to your cloud-based account. After a connection is created, you can use Outlook Web App to send e-mail from the e-mail address of the other account and see e-mail sent to the other account. If you're connecting to an account other than a Hotmail account, make sure you've turned on POP or IMAP access from the account before you create the connection. When connecting, your e-mail will automatically try to log on to the other account to download messages. To connect from Outlook Web App, click Options > Account, and then click New under Connected Accounts.

This feature may not be available for your account.

You need to provide the following information to get started.


Setting Description

E-mail address

Enter the address of the other e-mail account, for example,


Enter the password you use when you log on to check e-mail for your other account.

What else do I need to know?

  • If you don't see the content you expect from a connected account, you may have set up two accounts using the same user name and password. See "I set up a connection for a non-Hotmail account, but Outlook Web App connected to a Hotmail account instead" in FAQs: Downloading E-Mail from Connected Accounts.

What if I want to know more?

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