Junk e-mail, also known as spam, can strain networks, clog e-mail servers, and fill mailboxes with unwanted and possibly offensive messages and images.
Phishing is a specific kind of junk e-mail that's used to obtain private information for use in identity theft and other scams. The e-mail message appears to come from a trusted source, such as your bank, and often includes the actual business logo and an apparently legitimate reply address.
For more information about how to identify phishing e-mail messages and how to protect yourself from them, see Recognize phishing scams and fraudulent e-mail.
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