Safe Senders and Recipients

 

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

Topic Last Modified: 2009-08-15

Safe senders are domains and people you want to always receive e-mail messages from. Safe recipients are recipients that you don't want to block. Safe recipients are usually groups that you are a member of. Messages received from any e-mail address or domain in your Safe Senders and Recipients list are never sent to your Junk E-Mail folder. However, they may be blocked by junk e-mail filtering settings on the server that hosts your mailbox before they reach your mailbox.

How do I add a sender or domain?

  1. To add an entry to your Safe Senders and Recipients list, enter the e-mail address or domain that you want to mark as safe in the Enter a sender or domain here text box, and then click the plus sign next to the text box.
    • For example, to mark all e-mail from addresses that end in contoso.com as safe, enter contoso.com in the text box.
    • To mark a particular person as safe, enter that person's full e-mail address. For example, to mark all messages from tonysmith@contoso.com as safe, enter tonysmith@contoso.com in the text box.
  2. Click Save to save your changes.
How do I remove a sender or domain?

  1. To remove an entry from your Safe Senders and Recipients list, click the entry to highlight it, then click Remove.
  2. Click Save to save your changes.
How do I edit a sender or domain?

  1. To change an entry in your Safe Senders and Recipients list, click the entry to highlight it, then click Edit.
  2. Make any changes you want.
  3. Click Save to save your changes.

What else do I need to know?

  • If you're a member of an e-mail group and receive messages sent to the group address in your mailbox, you may want to add the group address to your Safe Senders and Recipients list.
  • There may be junk e-mail filters on the server that hosts your mailbox that will screen messages before they reach your mailbox. Even if the sender or recipient of a message is in your Safe Senders and Recipients list, it may be filtered out by the server before it reaches your mailbox.

What if I want to know more?

 
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