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Change External Contact Properties

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu

Topic Last Modified: 2011-03-19

To make changes to an external contact, follow these steps:

  1. Select My Organization > Users & Groups > External Contacts.
  2. In the External Contacts list, select a contact. For a large list of contacts, use the Search external contacts field and type all or part of a display name.
  3. After you have selected a contact, click Details. You can view or change the following information:
    General   This section provides basic information about the contact.
    • First name, Initial, Last name
    • * Display name   This name appears in the address book, on the To: and From: lines in e-mail, and in the External Contacts list in the Exchange Control Panel.
    • * Alias   An alias is used to identify the external contact. The alias is a unique identifier for this contact in your organization.
    • * External e-mail address   E-mail sent to this contact is forwarded to this e-mail address.
    Contact Information   Use this section to record detailed contact information. Use the Notes field for anything that you want. This information appears in the address book.
    Organization   Use this section to record detailed information about the contact's role in relation to your organization. This information appears in the address book.
    • Title, Department, Company
    • Manager   To add a manager, click Browse, In Select Manager, select a person, and then click OK and return to Details.
    • Direct reports   You can't modify this field. A direct report is a user who reports to a specific manager. If you have specified a manager, that contact appears as a direct report in the details of the manager's contact details.
    MailTip Use this section to add a MailTip to alert users of potential issues if they send a message to this recipient. A MailTip is text that is displayed in the infobar when this recipient is added to the To, Cc, or Bcc fields of a new e-mail message. For more information, see Configure MailTips.
  4. When you're finished, click Save to keep your changes or click Cancel to close the dialog box.
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