Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu
Topic Last Modified: 2012-10-30
If you are using Office 365, the deleted mailbox recovery procedures are completed only in the Office 365 portal.|
For more information about Office 365 mailbox recovery procedures, see the following help topics:
In Live@edu, a deleted mailbox that’s recoverable appears on the Deleted Mailboxes page. To access the Deleted Mailboxes page in the Exchange Control Panel, click Manage My Organization, click Users & Groups, click Mailboxes, and then click Deleted Mailboxes .
On the Deleted Mailboxes page, the deleted mailboxes are listed by e-mail address and the date on which each mailbox was deleted. To sort the list, click E-mail Address or Date Deleted.
To recover a deleted mailbox, select the mailbox, and then click Recover .
To refresh the list of deleted mailboxes, click .
If a deleted mailbox isn't recoverable, it doesn't appear on the list. A mailbox isn’t recoverable in the following situations:
The deleted mailbox was a resource mailbox. Room and equipment mailboxes aren't recoverable.
The mailbox was deleted more than 30 days ago. Mailboxes can be recovered only within 30 days of deletion.
You created a mailbox and deleted it immediately. A mailbox isn't actually "created" until it’s directly accessed in some way, as in the following examples:
The user signs in to the mailbox or accesses the mailbox by using a mail client.
An e-mail message is sent to the mailbox.
An administrator runs a command that accesses the mailbox, for example:
- The user signs in to the mailbox or accesses the mailbox by using a mail client.