Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu
Topic Last Modified: 2012-07-30
Use the Conversations options to control how messages are sorted in Conversation view.
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| This information applies to the standard version of Outlook Web App. The feature that's described isn't available in the Outlook Web App Light. |
This video demonstrates how to use Conversation view.

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| To view this video, you must have Silverlight installed. For information about how to install Silverlight, see Get Silverlight. |
You can reach the conversation view settings in the following two ways:
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From your Inbox, click View > See more Conversation options.
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Click Options > See All Options > Settings > Mail.
| Setting | Description |
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| Sort messages in the conversation Reading Pane in this order: | Use the options in this section to control how messages are sorted in the Reading Pane. |
| Newest message on top | Use this setting to sort conversations so the newest message is on top. |
| Newest message on bottom | Use this setting to sort conversations so the newest message is at the bottom. |
| Choose how to sort messages in List View in an expanded conversation. | Use the options in this section to control how messages appear in the expanded conversation List View. |
| Match the sort order of the Reading Pane | Use this setting to match the sort order of the Reading Pane. (This will match the sort order you selected above.) |
| Show the conversation tree | Use this setting to view the conversation tree. |
| Hide deleted items | Use this setting to hide deleted items when you use the Conversation view. |
What if I want to know more?

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