Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu
Topic Last Modified: 2012-02-22
Use the Conversations options to control how messages are sorted in Conversation view.
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| This information applies to the standard version of Outlook Web App. The feature that's described isn't available in the light version of Outlook Web App. |
Video: Using Conversation View
This video demonstrates how to use Conversation view.

Note: |
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| To view this video, you must have Silverlight installed. For information about how to install Silverlight, see Get Silverlight. |
Conversation View Settings
You can reach the conversation view settings in the following two ways:
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From your Inbox, click View > See more Conversation options.
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Click Options > See All Options > Settings > Mail.
| Setting | Description |
|---|---|
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Sort messages in the conversation Reading Pane in this order: |
Use the options in this section to control how messages are sorted in the Reading Pane. |
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Newest message on top |
Use this setting to sort conversations so the newest message is on top. |
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Newest message on bottom |
Use this setting to sort conversations so the newest message is at the bottom. |
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Choose how to sort messages in List View in an expanded conversation. |
Use the options in this section to control how messages appear in the expanded conversation List View. |
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Match the sort order of the Reading Pane |
Use this setting to match the sort order of the Reading Pane. (This will match the sort order you selected above.) |
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Show the conversation tree |
Use this setting to view the conversation tree. |
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Hide deleted items |
Use this setting to hide deleted items when you use the Conversation view. |
What if I want to know more?

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