Set Up Exchange ActiveSync E-Mail on Windows Phone 7

Topic Last Modified: 2011-01-19

You can set up e-mail on a Windows Phone 7 mobile phone. If you have a different phone, see Mobile Phone Features.

How do I set up Exchange ActiveSync on Windows Phone 7?

  1. If this is the first e-mail account you've set up on the phone, tap the E-mail tile on the phone's home screen and skip to step 4. If this is not the first e-mail account you've set up on the phone, swipe left from the home screen.
  2. Tap Settings and then tap E-mail and Accounts.
  3. Tap Add an Account and select Outlook.
  4. Enter your e-mail address and password and tap Sign In. Windows Phone 7 will try to configure your e-mail account automatically. If configuration completes successfully, skip to step 7.
  5. If your e-mail account can't be configured automatically, tap Advanced Setup. You'll need to enter the following information:
    1. E-mail address This is your full e-mail access, for example
    2. Password This is the password for your e-mail account.
    3. User name This is your full e-mail address, for example
    4. Domain This is the part of your e-mail address after the @ sign, for example
    5. Server For instructions for finding your server name, see Finding My Server Name.
    6. Select the Server requires encrypted (SSL) connection box.
  6. Tap Sign In.
  7. Press OK when Exchange ActiveSync asks you if you want to enforce policies on your phone. Policies let you set a password on your mobile phone and use a remote device wipe to clear all data from your mobile phone in case the phone is lost or stolen.
Finding My Server Name

To determine your server name, use the following steps:

  1. Sign in to your account using Outlook Web App.
  2. After you sign in, click the drop-down arrow next to the Help question mark, and then click About.
  3. Find the server name listed under External POP setting or Internal POP setting. If your server name is in the format, then your Exchange ActiveSync server name is If your server name includes your organization’s name, for example,, then your server name is the same as your Outlook Web App server name, without the /owa. For example, if the address you use to access Outlook Web App is, your Exchange ActiveSync server name is 
Related help topics
No resources were found.