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Configure the Bad Words Supervision Policy

Applies to: Live@edu

Topic Last Modified: 2010-08-13

Use the bad word supervision policy to prevent e-mail that contains content that is specifically banned from being sent or received. You can use this policy to reject e-mail that contains profanity or other objectionable words.

When the policy is turned on, a bad word filter, also known as a keyword filter, searches messages for the specified words and prevents the delivery of messages that contain those words. If a message's subject line or body contains any of the words that are defined in the bad word filter, the message is rejected, and a non-delivery report (NDR) 550 5.7.1 that says "This message contains inappropriate language that's not permitted by the organization." is sent to the sender.

You turn the policy on and off and manage your list of bad words in the Exchange Control Panel. By default, the policy is turned off.

Turn on the bad words policy and add bad words to the list of bad words

If you turn on the bad words policy and don't specify any bad words, all messages in your organization will be blocked. Therefore, make sure to specify bad words when you turn on the policy.

  1. Select Manage My Organization > Mail Control > Safety.
  2. In the Bad Words section, select Turn on the bad words policy.
  3. In the Bad Words section, under Add, edit, or remove custom bad words in this list, add the words or phrases. Separate words and phrases with commas, and don't enclose values in quotation marks. For example:
    bad,naughty,awful,second rate,stinkin',sour,terrible
  4. When you are finished, click Save.
    Note   The bad words supervision policy doesn’t have to be turned on for you to edit the customized list.

Turn off the bad words policy

  1. Select Manage My Organization > Mail Control > Safety > Bad Words.
  2. In the Bad Words section, clear the check box next to Turn on the bad words policy.
  3. Click Save.

Note   Turning off the policy doesn't affect the list of bad words. The list remains but is no longer applied.