Create a New Mailbox for an Unassociated User ID in Live@edu


Applies to: Live@edu

Topic Last Modified: 2013-01-09

When you delete mailboxes in a Microsoft Live@edu organization, you may end up with user IDs that aren't associated with a mailbox. This happens when you delete a mailbox and keep the Microsoft ID.

However, you can create a new mailbox and attach the unassociated user ID to it by using Windows PowerShell.

Before you begin

Create a new mailbox and attach an existing Microsoft ID in Live@edu

Run the following command:

New-Mailbox -Name <name> -WindowsLiveID <Microsoft ID> -UseExistingLiveId

For example, a user named Tamara Johnston has the Windows Live ID without a mailbox. To create a new mailbox for Tamara and associate her Microsoft ID with the new mailbox, run the following command:

New-Mailbox -Name "Tamara Johnston" -WindowsLiveID -UseExistingLiveId
Things to consider

  • You can't use this procedure on a user ID that's already associated with a cloud-based mailbox or mail user.

  • These procedures don't replace any of the existing properties of the user ID, such as first name, last name, name, or password. These procedures simply associate an existing user ID with a new mailbox.

  • To learn how to remove a mailbox and keep the associated Microsoft ID, see the following topics:

  • This procedure doesn't work for Microsoft IDs that were created in the domain before the domain was enrolled in Live@edu. To learn about how to import or evict these Microsoft IDs, see Import or Evict Existing Microsoft IDs in Live@edu.

  • You can also create a new mail user for an unassociated user ID. For more information, see Create Mail Users.

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