Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu
Topic Last Modified: 2011-11-23
The instant messaging feature in Outlook Web App is enabled by default. However, you can use Windows PowerShell to disable instant messaging. For example, you might want to turn off instant messaging if it's distracting to students or conflicts with a desktop instant messaging client.
Let's look at how to:
- Check your DNS records
- View the Outlook Web App policies available to your organization
- View or verify instant messaging settings
- Disable instant messaging
- Enable instant messaging
For instant messaging in Outlook Web App to work in Microsoft Office 365, you must create the appropriate DNS records for all domains used by your organization.
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If your organization allows Microsoft Office 365 to manage your DNS records, see Add your domain to Office 365.
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If you manage the DNS records for your organization, see Add your domain to Office 365 without redirecting your name server records to Office 365.
Run the following command:
In this example, we've used the Format-Table option to display only the identity of each available policy. The command returns a list of the Outlook Web App policies that you can change. In the list of results, notice that each mailbox plan has an associated Outlook Web App policy. This means that users who are assigned different mailbox plans can also have different Outlook Web App settings. For example, you can disable instant messaging for users assigned the GalDisabledMailboxPlan, and enable instant messaging for the default mailbox plan. For more information, see Mailbox Plans.
Run the following command:
In this example, we've used the Format-List option to display only the settings for instant messaging. Using the wildcard character * returns all settings that contain the term "instant".
Run the following command:
For example, to disable instant messaging for all users who are assigned the default mailbox plan, run the following command:
To turn instant messaging back on, run the following command:
For example, to enable instant messaging for all users who are assigned the default mailbox plan, run the following command:
