Topic Last Modified: 2009-10-08
If you used your domain for e-mail addresses before you enrolled the domain in Outlook Live, it's likely that many of your users created Windows Live IDs for those e-mail addresses. This type of Windows Live ID is called an unmanaged Windows Live ID or an e-mail as sign in ID (EASI ID).
After you enroll your domain in Outlook Live, you have to decide what to do with the unmanaged Windows Live IDs that you encounter. Why? Because you can't create a Windows Live ID that matches an existing unmanaged Windows Live ID. Here are your options:
- Evict the Windows Live ID from your Outlook Live domain The Windows Live ID and all of its existing settings, including the password, Xbox Live points, or Zune points are preserved. However, the Windows Live ID is placed in a forced rename state. The user can sign in using the Windows Live ID and its password, but they're immediately asked to rename the Windows Live ID. They must specify an e-mail address that's outside the Outlook Live domain.
- Import unmanaged Windows Live IDs into your Outlook Live domain The Windows Live ID and all of its existing settings are preserved, and it is associated with a new mailbox that you create in the Outlook Live domain. After you import a Windows Live ID, the Windows Live ID is subject to the security and privacy policies of your organization.
You can use the Web management interface or Windows PowerShell to evict or import unmanaged Windows Live IDs.
How do you find unmanaged Windows Live IDs?
There's no way to proactively look for existing unmanaged Windows Live IDs in your Outlook Live domain. Instead, you'll discover them when you try to create a new Outlook Live mailbox with a Windows Live ID that matches an existing unmanaged Windows Live ID.
In the Web management interface, you get the following warning message when you try to create the mailbox:
This Windows Live ID already exists. Select an option below or click Cancel to go back and specify a different Windows Live ID.
In Windows PowerShell, you get this warning message:
WindowsLiveID: <Windows Live ID> already exists as an EASI ID. To import the Live ID use "ImportLiveId" or to evict the Live ID use "EvictLiveId".
Evict the Windows Live ID from your Outlook Live domain
When should you evict an unmanaged Windows Live ID? Whenever you don't know who owns the Windows Live ID. We recommend that you evict unmanaged Windows Live IDs from the domain. The owner of the evicted Windows Live ID can still sign in to the Windows Live ID, but they must rename the Windows Live ID using an e-mail address that isn't associated with Outlook Live or any other e-mail service that uses Windows Live IDs, such as Windows Live Hotmail or Microsoft Office Live.
When you evict the Windows Live ID from your domain, you can create a new Windows Live ID with the same name, but the password must be longer or shorter than the password of the evicted Windows Live ID. Why? The combination of the Windows Live ID and the password length uniquely identifies the Windows Live ID. And Windows Live IDs that you evict from your Outlook Live domain don't expire. They can remain in the forced rename state indefinitely. You probably won't know the password of the evicted Windows Live ID, so if you encounter errors when you evict the Windows Live ID, try again using a longer or shorter password. For more information about passwords, see Password Guidelines for Outlook Live.
Evict an unmanaged Windows Live ID using the Web management interface
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Select My Organization > Users & Groups > Mailboxes > New.
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Enter the following required information:
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Display name
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Windows Live ID
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Password
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Confirm password
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Display name
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When you're finished, click Save.
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In the Warning window that appears, make the following selections:
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Evict the Windows Live ID
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I understand the implications of this action
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Evict the Windows Live ID
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When you are finished, click OK.
Evict an unmanaged Windows Live ID using Windows PowerShell
Before you begin
To learn how to install and configure Windows PowerShell and connect to Outlook Live, see Use Windows PowerShell.
Run the following command after you have connected to the Outlook Live server-side session:
New-Mailbox -Name <name> -WindowsLiveID <Windows Live ID> -Password (ConvertTo-SecureString -String '<password>' -AsPlainText -Force) -EvictLiveId
For example, to evict the existing Windows Live ID tjohnston@contoso.com and create a new Outlook Live mailbox for the user named Tamara Johnston, with a new Windows Live ID named tjohnston@contoso.edu and the password Pa$$word1, run the following command:
Import unmanaged Windows Live IDs into your Outlook Live domain
When should you import an unmanaged Windows Live ID? When you are certain of the identity of the user and you want to associate that user's Windows Live ID with a new Outlook Live mailbox in your domain.
You can import existing Windows Live ID accounts into your Outlook Live domain when:
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The existing Windows Live IDs use the same domain name as the domain name in the Outlook Live organization you have created.
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The Windows Live IDs aren't provisioned on any other e-mail service that uses Windows Live IDs, such as Windows Live Hotmail or Office Live.
Note As mentioned earlier, after you import a Windows Live ID into your Outlook Live domain, the Windows Live ID is subject to the security and privacy policies of your organization.
Import an unmanaged Windows Live ID using the Web management interface
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Select My Organization > Users & Groups > Mailboxes > New, and create a new mailbox as described earlier.
Note The properties of the existing unmanaged Windows Live ID, such as first name, last name, display name, and password aren't modified by the values you specify here. For detailed instructions, see Create a New Mailbox. -
When you're finished, click Save.
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In the Warning window that appears, make the following selections:
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Import the Windows Live ID
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I understand the implications of this action
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Import the Windows Live ID
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When you are finished, click OK.
Import an unmanaged Windows Live ID using Windows PowerShell
Before you begin
To learn how to install and configure Windows PowerShell and connect to Outlook Live, see Use Windows PowerShell.
Run the following command after you have connected to the Outlook Live server-side session:
For example, to import the existing Windows Live ID tjohnston@contoso.com and create a new Outlook Live mailbox for a user named Tamara Johnston, run the following command:
Things to consider
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Windows Live IDs that you import into Outlook Live and Windows Live IDs that are associated with new mailboxes you create in Outlook Live are called managed IDs. You can't evict a managed ID from your Outlook Live domain; you can only delete it. For more information about what happens to a deleted account, see Options for Deleting Mailboxes.
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When you delete an Outlook Live account, you can delete the mailbox, but keep the associated Windows Live ID. These Windows Live IDs are managed Windows Live IDs. You can associate these managed Windows Live IDs with new Outlook Live mailboxes. For more information, see Create a New Mailbox for an Unassociated Windows Live ID.
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If you need to cancel the Outlook Live service for your domain, the Windows Live IDs are evicted from the domain. The Windows Live IDs become unmanaged Windows Live IDs, but they aren't placed in the forced rename state. Therefore, if you re-enroll the same domain in Outlook Live, you can import the existing Windows Live IDs as described in Import unmanaged Windows Live IDs into your Outlook Live organization. For more information about how to cancel your Outlook Live service, see Cancel Your Outlook Live Service.
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As stated earlier, you can create a new Windows Live ID with the same name but a different length password when you evict a Windows Live ID from your Outlook Live domain. However, you can only evict a Windows Live ID and recreate it four times. After a fourth version of the same Windows Live ID is created, you won't be able to create another.
