Applies to: Live@edu
Topic Last Modified: 2011-03-19
If you used your domain for e-mail addresses before you enrolled the domain in the cloud-based service, it's likely that many of your users created Windows Live IDs for those e-mail addresses. This type of Windows Live ID is called an unmanaged Windows Live ID or an e-mail as sign in ID (EASI ID).
After you enroll your domain in Live@edu, you have to decide what to do with the unmanaged Windows Live IDs that you encounter. Why? Because you can't create a Windows Live ID that matches an existing unmanaged Windows Live ID. Here are your options:
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Evict the Windows Live ID from your domain The Windows Live ID and all of its existing settings, are preserved. However, the Windows Live ID is placed in a forced rename state. The user can sign in using the Windows Live ID and its password, but they're immediately asked to rename the Windows Live ID. They must specify an e-mail address that's outside the cloud-based domain.
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Import unmanaged Windows Live IDs into your domain The Windows Live ID and all of its existing settings are preserved. The imported Windows Live ID is associated with a new mailbox that you create in the cloud-based organization. After you import a Windows Live ID, the Windows Live ID is subject to the security and privacy policies of your organization.
You can use the Exchange Control Panel or Windows PowerShell to evict or import unmanaged Windows Live IDs.
How do you find unmanaged Windows Live IDs?
There's no built-in way to proactively look for existing unmanaged Windows Live IDs in your cloud-based domain. Instead, you'll discover them when you try to create a new mailbox with a Windows Live ID that matches an existing unmanaged Windows Live ID.
In the Exchange Control Panel, you get the following warning message when you try to create the mailbox:
This Windows Live ID already exists. Select an option below or click Cancel to go back and specify a different Windows Live ID.
In Windows PowerShell, you get this warning message:
WindowsLiveID: <Windows Live ID> already exists as an EASI ID. To import the Windows Live ID, use the ImportLiveId parameter. To evict the Windows Live ID, use the EvictLiveId parameter.
Evict the Windows Live ID from your domain
When should you evict an unmanaged Windows Live ID? Typically, we recommend that you evict unmanaged Windows Live IDs from the domain. The owner of the evicted Windows Live ID can still sign in to the Windows Live ID, and continue to use all of the services associated with it. However, the owner must rename the Windows Live ID using an e-mail address that isn't associated with any e-mail service that uses Windows Live IDs, such as Windows Live Hotmail.
When you evict the Windows Live ID from your domain, you can create a new Windows Live ID with the same name, but the password must be different than the password of the evicted Windows Live ID. Windows Live IDs that you evict from your domain don't expire. They can remain in the forced rename state indefinitely. You probably won't know the password of the evicted Windows Live ID, so if you encounter errors when you evict the Windows Live ID, try again using a different password. For more information about passwords, see Password Guidelines.
Evict an unmanaged Windows Live ID using the Exchange Control Panel
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Select Manage My Organization > Users & Groups > Mailboxes > New.
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Enter the following required information:
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Display name
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Windows Live ID
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Password
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Confirm password
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Display name
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When you're finished, click Save.
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In the Warning window that appears, make the following selections:
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Evict the Windows Live ID
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I understand the implications of this action
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Evict the Windows Live ID
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When you are finished, click OK.
Evict an unmanaged Windows Live ID using Windows PowerShell
Before you begin
To learn how to install and configure Windows PowerShell and connect to the service, see Use Windows PowerShell in Exchange Online.
Run the following command:
New-Mailbox -Name <name> -WindowsLiveID <Windows Live ID> -Password (ConvertTo-SecureString -String '<password>' -AsPlainText -Force) -EvictLiveId
For example, to evict the existing Windows Live ID tjohnston@contoso.edu and create a new mailbox for the user named Tamara Johnston, with a new Windows Live ID named tjohnston@contoso.edu and the password Pa$$word1, run the following command:
Import unmanaged Windows Live IDs into your domain
When should you import an unmanaged Windows Live ID? Typically, we recommend that you don't import unmanaged Windows Live IDs into the domain. Once you import a Windows Live ID into your organization, you can't evict it. If the owner of the Windows Live ID leaves your organization, and they want access to data associated with the Windows Live ID, such as Xbox Live points and Zune points, and data on Windows Live Spaces, Windows Live Groups, and Windows Live SkyDrive, the Windows Live ID must remain in your organization indefinitely. If you ever delete the mailbox and its associated Windows Live ID, the user will ultimately lose access to all data that's associated with the Windows Live ID.
You can import existing Windows Live IDs into your domain when:
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The existing Windows Live IDs use the same domain name as your cloud-based organization.
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The Windows Live IDs aren't provisioned on any other e-mail service that uses Windows Live IDs, such as Windows Live Hotmail.
Import an unmanaged Windows Live ID using the Exchange Control Panel
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Select Manage My Organization > Users & Groups > Mailboxes > New, and create a new mailbox as described earlier.
Note The properties of the existing unmanaged Windows Live ID, such as first name, last name, display name, and password aren't modified by the values you specify here.
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When you're finished, click Save.
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In the Warning window that appears, make the following selections:
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Import the Windows Live ID
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I understand the implications of this action
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Import the Windows Live ID
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When you are finished, click OK.
Import an unmanaged Windows Live ID using Windows PowerShell
Before you begin
To learn how to install and configure Windows PowerShell and connect to the service, see Use Windows PowerShell in Exchange Online.
Run the following command:
For example, to import the existing Windows Live ID tjohnston@contoso.edu and create a new mailbox for a user named Tamara Johnston, run the following command:
Things to consider
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Windows Live IDs that you import into your cloud-based domain and Windows Live IDs that are associated with new mailboxes you create in the cloud-based service are called managed IDs. You can't evict a managed ID from your cloud-based domain; you can only delete it. For more information about what happens to a deleted user, see Delete a Mailbox.
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When you delete a user, you can delete the mailbox, but keep the associated Windows Live ID. These Windows Live IDs are managed IDs. You can associate these Windows Live IDs with new mailboxes or mail users. For more information, see Create a New Mailbox for an Unassociated User ID.
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If you need to cancel the cloud-based service for your domain, the Windows Live IDs are evicted from the domain. The Windows Live IDs become unmanaged Windows Live IDs, but they aren't placed in the forced rename state. Therefore, if you re-enroll the same domain in the cloud-based service, you can import the existing Windows Live IDs as described in Import unmanaged Windows Live IDs into your Outlook Live organization. For more information about how to cancel your service, see Cancel Your Exchange Online E-Mail Service.