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Set Up Exchange ActiveSync E-Mail on a Samsung BlackJack II

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

Topic Last Modified: 2011-09-19

You can set up e-mail on a Samsung Blackjack II from AT&T. If you have a different phone, see Mobile Phone Setup Reference.

How do I set up Exchange ActiveSync on a Samsung BlackJack II?

  1. Press Start > Messaging > Setup E-mail.
  2. Enter your e-mail address and password, and then press Next.
  3. Make sure the check box Try to get e-mail settings automatically from the Internet is selected, and then press Next.
  4. Your mobile phone will try to get settings from the Internet automatically. If this fails, press Next. Otherwise, go to step 9.
  5. Select Exchange server for Your e-mail provider, and then press Next twice.
  6. Enter your e-mail address (for example, tony@contoso.com), and then press Next.
  7. Enter m.outlook.com for your server address, and then press Next.
  8. Enter your user name (for example, tony@contoso.com) and password, and then press Next.
  9. Select the check boxes for the type of items you want to view on your device, and then press Finish.
  10. Press OK when Exchange ActiveSync asks you to enforce policies on your phone. Policies let you set a password on your mobile phone and use a remote device wipe to clear all data from your mobile phone in case the phone is lost or stolen.

What else do I need to know?

If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through a mobile device will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Your E-Mail Using a Web Browser. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.