Set Up Microsoft Exchange E-Mail on an Apple iPhone

Topic Last Modified: 2009-12-15

You can set up e-mail on an Apple iPhone from AT&T. If you have a different phone, see Mobile Phone Features.

How do I set up Exchange ActiveSync on an AT&T Apple iPhone?

  1. If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Microsoft Exchange.
  3. Tap in the E-mail box and enter your full e-mail address (for example, tony@contoso.com).
  4. Tap in the Username box and enter your full e-mail address again.
  5. Tap in the Password box and enter your password.
  6. Optionally, tap in the Description box and enter a short description for the account.
  7. Tap Next on the upper right corner of the screen.
  8. Tap in the Server box and enter m.outlook.com. If you are running software version 3.0, see below for instructions on how to find your server name.
  9. Tap Next.
  10. Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF.
  11. Tap Save.
  12. If you're prompted to create a new passcode, tap Continue and enter a numeric passcode. You'll need to enter the passcode twice.
    Dd125429.Caution(en-us,EXCHSRVCS.149).gifCaution:
    If you tap Close, you'll need to configure your passcode in the iPhone Settings application before you can view your information on your iPhone.

What else do I need to know?

  • If you are prompted to create a passcode and don't create one, you won't be able to send and receive e-mail.
  • The Apple iPhone running software version 3.0 requires you to use an alternate server name. To find that server name, sign in to your account at the following address: https://pod51000.outlook.com/owa/. After you sign in successfully, the address you entered will resolve to an address that contains the server name you need to use. For example, if the address resolves to https://pod51005.outlook.com/owa, enter pod51005.outlook.com for your server name.
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