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Set Up POP or IMAP E-Mail on a Samsung BlackJack

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

Topic Last Modified: 2011-09-20

You can set up e-mail on a Samsung BlackJack from AT&T. If you have a different phone, see Mobile Phone Setup Reference.

How do I set POP or IMAP on a Samsung BlackJack?

  1. Press Start > Messaging to open Outlook E-mail.
  2. Press Menu > Tools > New Account.
  3. Enter your e-mail address, and then press Next.
  4. Your mobile phone will try to automatically configure your e-mail account. When this finishes, press Next.
  5. Enter your name, your user name (for example, tony@contoso.com) and password, and then press Next.
  6. Select the Account type (either POP3 or IMAP4). Optionally, give the account a friendly name, and then press Next.
  7. Enter the name of the incoming mail server. For information about how to find your incoming (POP3 or IMAP4) server name, see How do I find the server settings? later in this topic.
  8. Enter the name of the outgoing mail server. For information about how to find your outgoing (SMTP) server name, see How do I find the server settings? later in this topic.
  9. Press the Options button. If you want your mobile phone to check for messages on a set schedule, select the check box and enter how often your mobile phone should check for messages. Press Next.
  10. Choose the number of days of mail to display on your mobile phone.
  11. Select the boxes for Require SSL connection and Outgoing mail requires authentication. Press Next.
  12. Make sure the box marked Use the same user name and password for sending e-mail is checked.
  13. Choose how often you want your mobile phone to check for new messages. If you never want your phone to check for new messages automatically, select Manually.
  14. Press Finish.

How do I find the server settings?

Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.

Watch this video to learn how to find your server settings for your POP or IMAP e-mail program.

Cc875938.d2955990-a94b-4f10-9abd-9a25266521a0(en-us,EXCHSRVCS.140).jpg

To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Protocol Settings page under POP setting or IMAP setting, and SMTP setting.

Cc875938.note(en-us,EXCHSRVCS.140).gifNote:
If you see Not available next to POP setting, IMAP setting, and SMTP setting, your account may not be set up to use POP or IMAP e-mail programs. For more information, contact the person who manages your e-mail account.

What else do I need to know?

  • If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through a mobile device will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Your E-Mail Using a Web Browser. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.
  • If you can’t send messages from your Windows Mobile phone using POP3 or IMAP4, but you can receive messages, there might be a problem with the e-mail setup on your Windows Mobile phone. This problem can be corrected by downloading and installing the Windows Mobile 6.1 Hotfix for Sending POP and IMAP E-mail. To download the hotfix, click the following link.