Set Up POP or IMAP E-Mail on a Motorola RAZR

You can set up POP or IMAP e-mail on a Motorola RAZR from AT&T. If you have a different phone, see Mobile Phone Setup Reference.

How do I set up POP or IMAP e-mail on an AT&T Motorola RAZR?

  1. Press Main Menu > Messages > Email > Add Account.

  2. Enter your name and e-mail address.

  3. Choose an account name, select either POP3 or IMAP4, and then press Next.

  4. Enter your user name (for example, tony@contoso.com) and password, and then press Next.

  5. Enter the name of the incoming server. For information about how to find your incoming (POP3 or IMAP4) server name, see How do I find the server settings? later in this topic.

  6. Enter the name of the outgoing server. For information about how to find your outgoing (SMTP) server name, see How do I find the server settings? later in this topic.

  7. Choose your Internet connection. For information about which option to choose for Internet Connection, check with your provider.

  8. Press Finish.

  9. Press Options > Account Settings > Server Info.

  10. Find both Use SSL options and change them both to Yes.

  11. Press Back twice to save your changes.

How do I find the server settings?

Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.

Watch this video to learn how to find your server settings for your POP or IMAP e-mail program.

Recover a Deleted Mailbox

To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Protocol Settings page under POP setting or IMAP setting, and SMTP setting.

noteNote:
If you see Not available next to POP setting, IMAP setting, and SMTP setting, your account may not be set up to use POP or IMAP e-mail programs. For more information, contact the person who manages your e-mail account.

What else do I need to know?

  • If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through a mobile phone will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Outlook Web App. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.

  • If you can’t send messages from your Windows Mobile phone using POP3 or IMAP4, but you can receive messages, there might be a problem with the e-mail setup on your Windows Mobile phone. This problem can be corrected by downloading and installing the Windows Mobile 6.1 Hotfix for Sending POP and IMAP E-mail. To download the hotfix, click the following link.

 
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