Access Your Account Using IMAP or POP E-Mail Programs

If your e-mail account supports POP3 and IMAP4, you can choose from several different POP3 and IMAP4 e-mail programs to connect to your account. The features supported by each e-mail program vary. For information about the features offered by specific POP3 and IMAP4 e-mail programs, see the documentation that's included with each program.

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If you don't know if your e-mail account supports POP3 and IMAP4, contact the person who manages your mailbox (sometimes called an e-mail administrator).
Instructions for Windows-Based E-Mail Programs

Instructions for Mac-Based E-Mail Programs

Instructions for POP3 and IMAP4 Programs

If the program you're using isn't listed above, use the following information to set it up to get your e-mail:

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These instructions include the correct server names for e-mail accounts that are accessed online using the Outlook.com Web site. If you use a different address to access your e-mail on the Web, such as your organization’s Web address, you need to obtain the correct server names from someone who manages your e-mail account before you follow the steps below.
  • User name   Enter your user name (for example, tony@contoso.com).
  • Password   Enter your password.
  • Authentication   Use the same user name and password to authenticate with the incoming or outgoing (sending) e-mail server. Don't use "Secure Password Authentication".
  • Server names, port numbers, and encryption methods   If you access your e-mail account online using the outlook.com Web site, do the following to determine these settings.
    • POP server or IMAP server settings   You can find the POP or IMAP server settings for your e-mail account by signing in to Outlook Web App at the following address: http://outlook.com. After you sign in successfully, click the drop-down arrow next to the Help question mark, and then click About. The POP or IMAP server settings you need to enter are listed on the About page under External POP setting. For example, if you're using POP and the About page shows the following: 
      External POP setting:
         Server name: pod51005.outlook.com
         Port: 995
         Encryption method: SSL
      your POP server name is pod51005.outlook.com, the Port number is 995, and the encryption method is SSL.
      If you're using IMAP and the About page shows the following:
      External IMAP setting:
         Server name: pod51005.outlook.com
         Port: 993
         Encryption method: SSL
      the server name is pod51005.outlook.com.
    • SMTP server settings   If you access your e-mail account online using the outlook.com Web site, you can find the SMTP server name by signing in to Outlook Web App at the following address: http://outlook.com. After you sign in successfully, click the drop-down arrow next to the Help question mark, and then click About. The SMTP server settings you need to enter are listed on the About page under External SMTP setting. For example, if the About page shows the following:
      External SMTP setting:
         Server name: pod51005.outlook.com
         Port: 587
         Encryption method: TLS
      your SMTP server name is pod51005.outlook.com. The port setting is 587, and the encryption method is TLS.

What else do I need to know?

  • Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are methods to help secure communications between your computer and the e-mail server. Some e-mail programs refer to SSL or TLS as "encryption". In most e-mail programs, you need to open an "Advanced" setting or tab to set SSL for POP and IMAP connections and TLS for SMTP connections.
  • Your e-mail program may automatically try to use port 110 if you're using POP or port 143 if you're using IMAP. If your e-mail program shows port 110 or 143, be sure to select SSL encryption. Then, enter a port number of 995 to replace the default port number (110) if you're using POP or a port number of 993 to replace the default port number (143) if you're using IMAP.
  • Your e-mail program may automatically try to use server port 25 for SMTP. If your e-mail program shows port 25 for SMTP, be sure to select TLS encryption. Then, enter 587 to replace the default port number, which is set to 25.

What if I want to know more?

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