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Access Your Account Using IMAP or POP E-Mail Programs

Topic Last Modified: 2010-05-25

If your e-mail account supports POP3 and IMAP4, you can choose from several different POP3 and IMAP4 e-mail programs to connect to your account. The features supported by each e-mail program vary. For information about the features offered by specific POP3 and IMAP4 e-mail programs, see the documentation that's included with each program.

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If you don't know if your e-mail account supports POP3 and IMAP4, contact the person who manages your mailbox (sometimes called an e-mail administrator).

Instructions for POP3 and IMAP4 Programs

If the program you're using isn't listed above, use the following information to set it up to get your e-mail:

  • User name   Enter your user name (for example, tony@contoso.com).
  • Password   Enter your password.
  • Authentication   Use the same user name and password to authenticate with the incoming or outgoing (sending) e-mail server. Don't use "Secure Password Authentication".
  • Server names, port numbers, and encryption methods   Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.
  • Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.
    Watch this video to learn how to find your server settings for your POP or IMAP e-mail program.
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    To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click the drop-down arrow next to the Help question mark, and then click About. The POP3 or IMAP4 server name and other settings you may need to enter are listed on the About page under External POP setting or External IMAP setting. The SMTP server name and other settings are listed under External SMTP setting.
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    The following settings are just examples. You must look up your own server settings.
    • If you're using POP and the About page shows the following:
      External POP setting:
         Server name: pod51000.outlook.com
         Port: 995
         Encryption method: SSL
      your POP3 server name should be set to pod51000.outlook.com.
    • If you're using IMAP and the About page shows the following:
      External IMAP setting:
         Server name: pod51000.outlook.com
         Port: 993
         Encryption method: SSL
      your server name should be set to pod51000.outlook.com.
    • To find your SMTP server setting, if the About page shows the following:
      External SMTP setting:
         Server name: pod51000.outlook.com
         Port: 587
         Encryption method: TLS
      your SMTP server name should be set to pod51000.outlook.com.
      Cc875899.note(en-us,EXCHSRVCS.140).gifNote:
      Write down the server settings in case you need them for future reference.

What else do I need to know?

  • Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are methods to help secure communications between your computer and the e-mail server. Some e-mail programs refer to SSL or TLS as "encryption". In most e-mail programs, you need to open an "Advanced" setting or tab to set SSL for POP and IMAP connections and TLS for SMTP connections.
  • Your e-mail program may automatically try to use port 110 if you're using POP or port 143 if you're using IMAP. If your e-mail program shows port 110 or 143, be sure to select SSL encryption. Then, enter a port number of 995 to replace the default port number (110) if you're using POP or a port number of 993 to replace the default port number (143) if you're using IMAP.
  • Your e-mail program may automatically try to use server port 25 for SMTP. If your e-mail program shows port 25 for SMTP, be sure to select TLS encryption. Then, enter 587 to replace the default port number, which is set to 25.

What if I want to know more?

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