Set Up Your E-mail on an LG 6800

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

Topic Last Modified: 2009-11-04

Although each mobile phone and mobile phone operating system will require slightly different steps to set up an e-mail account, the following settings can be used to configure an Exchange ActiveSync, POP3, or IMAP4 account on your mobile phone. If the person who manages your e-mail account has provided you with server settings that you can use to set up e-mail on your phone, use those settings.

If you don't know your server settings, you may be able to look them up by doing one of the following:

• Look up your Exchange ActiveSync server settings.
  
  • Sign in to your account using Outlook Web App.
    
  • After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access.
    
  • Look at the server name listed under POP setting.
    
  • If your server name is in the format podxxxxx.outlook.com, then your Exchange ActiveSync server name is m.outlook.com. If your server name includes your organization’s name, for example, pop.contoso.com, then your server name is the same as your Outlook Web App server name, without the /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.
    
• Look up your POP3, IMAP4, and SMTP server settings.
  Watch this video to learn how to find your server settings for your POP or IMAP e-mail program.
  
  
  • To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Protocol Settings page under POP setting or IMAP setting, and SMTP setting.
    

    Note:
    If you see Not available next to POP setting, IMAP setting, and SMTP setting, your account may not be set up to use POP or IMAP e-mail programs. For more information, contact the person who manages your e-mail account.

After you've determined your server settings, you can follow the documentation for your mobile phone to set up your Exchange ActiveSync, POP, or IMAP e-mail account.

Note:

If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through a mobile device will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Your E-Mail Using a Web Browser. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.