Set Up Windows Live Mail for Your E-Mail Account

You can connect Windows Live Mail to your e-mail account using POP3 or IMAP4 connectivity.

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These instructions include the correct server names for e-mail accounts that are accessed online using the Outlook.com Web site. If you use a different address to access your e-mail on the Web, such as your organization’s Web address, you need to obtain the correct server names from someone who manages your e-mail account before you follow the steps below.
How do I set up Windows Live Mail for access to my e-mail account?

  1. Start Windows Live Mail. A wizard may run the first time it's opened. If the wizard doesn't run when you first open the program, do the following:
    1. On the Tools menu, click Accounts.
    2. In the Accounts page, click Add.
    3. On the Add an account page, click E-mail Account, and then click Next.
  2. On the Add an E-mail Account page, do the following:
    1. In the E-mail address box, enter your e-mail address.
    2. In the Password box, enter your password. If you want Windows Mail to remember your password, select the check box next to Remember password.
    3. In the Display Name box, enter your full name.
    4. Select Manually configure server settings for e-mail account, and then click Next.
  3. On the next page of the wizard, under Incoming Server Information, do the following:
    1. In the drop-down menu under Incoming mail server is a <type> server, select IMAP or POP3. IMAP supports more features.
    2. Under Incoming server, enter the POP3 or IMAP4 server name. If you access your e-mail account online using the outlook.com Web site, you can find the POP or IMAP server settings for your e-mail account by signing in to Outlook Web App at the following address: http://outlook.com. After you sign in successfully, click the drop-down arrow next to the Help question mark, and then click About. The POP or IMAP server name you need to enter is listed on the About page under External POP setting or External IMAP setting.
      For example, if you're using POP and the About page shows the following:
      External POP setting:
         Server name: pod51005.outlook.com
         Port: 995
         Encryption method: SSL
      your POP server name is pod51005.outlook.com.
      If you're using IMAP and the About page shows the following:
      External IMAP setting:
         Server name: pod51005.outlook.com
         Port: 993
         Encryption method: SSL
      the server name is pod51005.outlook.com.
      Cc511401.note(en-us,EXCHSRVCS.149).gifNote:
      Write down the values for the POP or IMAP port and encryption method. You'll need to set or verify those settings later in this procedure.
    3. Select This server requires a secure connection (SSL).
    4. Under Log on using, make sure that Clear text authentication is selected.
    5. Under Login ID (if different from e-mail address), type your full e-mail address.
  4. Under Outgoing Server Information, do the following:
    1. Under Outgoing server, enter the SMTP server name. If you access your e-mail account online using the outlook.com Web site, you can find the SMTP server name by signing in to your e-mail account at the following address: http://outlook.com. After you sign in successfully, click the drop-down arrow next to the Help question mark, and then click About. The SMTP server name you need to enter is listed on the About page under External SMTP setting. For example, if the About page shows the following:
      External SMTP setting:
         Server name: pod51005.outlook.com
         Port: 587
         Encryption method: TLS
      your SMTP server name is pod51005.outlook.com.
      Cc511401.note(en-us,EXCHSRVCS.149).gifNote:
      Write down the values for the SMTP port and encryption method. You'll need to set or verify those settings later in this procedure.
    2. Select the check box next to This server requires a secure connection (SSL).
    3. Select the check box next to My Outgoing server requires authentication, and then click Next.
  5. On the Your new account settings are complete page, click Finish.
  6. On the Accounts page, click Close.
  7. If you're using IMAP4 and the Show/Hide IMAP Folders dialog box appears, use the Windows Live Mail user interface to select which folders you want to synchronize between the server and your local computer, and then click OK.

What else do I need to know?

  • If you don't know whether to use POP3 or IMAP4, consider using IMAP4 because it supports more features.
  • If you access your e-mail account online using the outlook.com Web site, to access your e-mail account, you'll need the Windows Live ID that your administrator gave you and your password. The Windows Live ID is also your primary e-mail address and includes the name of the domain, for example, tony@contoso.com.
  • If Windows Live Mail doesn't connect after you follow this procedure, you might need to verify that you're using the correct authentication setting. You can check this by doing the following:
    1. On the Tools menu, click Accounts.
    2. On the Accounts page, select your account, and then click Properties.
    3. On the Properties page for your account, on the Servers tab, make sure Log on using clear text authentication is selected.
  • If you're using IMAP, Windows Mail will always keep a copy of a message on the server after you retrieve a copy to your local computer. If you're using POP3, Windows Mail will keep a copy of messages on the server by default. If you're using POP3, you can set up Windows Live Mail to remove the copy of a message from the server when you download it to your local computer. It's a good idea to keep a copy of your messages on the server because it lets you access your messages from a different mail program. You can set up Windows Live Mail to remove a copy from the server as follows:
    1. On the Tools menu, click Accounts.
    2. On the Accounts page, select your account, and then click Properties.
    3. On the Properties page for your account, on the Advanced tab, under Delivery, make sure Leave a copy of messages on server isn't selected.

What if I want to know more?

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