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Set Up Mozilla Thunderbird 2.0 for Your E-Mail Account

Topic Last Modified: 2010-05-18

You can connect Mozilla Thunderbird 2.0 to your e-mail account using POP3 or IMAP4 connectivity. These instructions apply to both Windows and Mac. 

For information about how to connect to your e-mail account using Thunderbird 3.0, see Set Up Mozilla Thunderbird 3.0 for Your E-Mail Account.

How do I set up Mozilla Thunderbird for access to Outlook Web App?

  1. Open Mozilla Thunderbird. The Account Wizard will run the first time that you open Thunderbird. If the Internet Connection Wizard does not run when you first open Thunderbird, do the following:
    1. On the Tools menu, click Account Settings.
    2. On the Account Settings page, click Add Account.
  2. In the Account Wizard, on the New Account Setup page, select Email account, and then click Next or Continue.
  3. On the Identity page, in the Your Name box, enter the name that you want to appear in the "From" field of your outgoing messages and then, in the Email Address box, enter your e-mail address.
  4. On the Server Information page, select POP or IMAP, and then click Next or Continue. You might want to use IMAP4 because it supports more features.
  5. In the Incoming Server and Outgoing Server boxes, enter the appropriate server names, and then click Next or Continue.
    • POP3 server or IMAP4 server   This is the server name you enter when you set up a computer to connect to your e-mail account. For information about how to find your incoming (POP3 or IMAP4) server name, see the "What else do I need to know?" section below.
    • SMTP server   This is the SMTP server name you need to enter when you set up either a POP3 or an IMAP4 client to connect to your e-mail account. For information about how to find your outgoing (SMTP) server name, see "What else do I need to know?" below.
  6. On the User Names page, enter your e-mail address in the Incoming User Name and Outgoing User Name boxes, and then click Next or Continue.
  7. On the Account Name page, enter the name you want to use to refer to this e-mail account, and then click Next or Continue.
  8. On the Congratulations page, review your configurations, and then click Finish or Done to exit the wizard.
    Cc188672.note(en-us,EXCHSRVCS.140).gifNote:
    After you complete this step, a reminder may tell you that you need to set up your connection to your e-mail account to use SSL or TLS. You'll do this in the next step. Click OK.
  9. Set up Thunderbird to use SSL or TLS, do the following:
    Cc188672.note(en-us,EXCHSRVCS.140).gifNote:
    If the Account Settings page doesn't open automatically, in Thunderbird, on the Tools menu, click Account Settings.
    1. In the navigation pane of Account Settings, select Outgoing Server (SMTP). On the Outgoing Server (SMTP) Settings page, select the SMTP server, and then click Edit.
    2. Under Security and Authentication, under Use secure connection, make sure that TLS, if available is selected, and then click OK.
    3. In the navigation pane of Account Settings, under your e-mail account configuration, select Server Settings.
    4. On the Server Settings page, under Security Settings, select SSL, and then click OK.
    5. In the Mail Server Password Required message box, type your password. If you want Thunderbird to remember your password, click Use Password Manager to Remember this password. If you're using IMAP, click OK. If you're using POP, go to the next step.
  10. If you're using POP3, under Server Settings, it's a good idea to select Leave messages on the server. This keeps a copy of the messages you retrieve to your local computer on the server. This also lets you access your messages from a different mail application.

What else do I need to know?

  • Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.
    Watch this video to learn how to find your server settings for your POP or IMAP e-mail program.
    Cc188672.d2955990-a94b-4f10-9abd-9a25266521a0(en-us,EXCHSRVCS.140).jpg
    To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click the drop-down arrow next to the Help question mark, and then click About. The POP3 or IMAP4 server name and other settings you may need to enter are listed on the About page under External POP setting or External IMAP setting. The SMTP server name and other settings are listed under External SMTP setting.
    Cc188672.important(en-us,EXCHSRVCS.140).gifImportant:
    The following settings are just examples. You must look up your own server settings.
    • If you're using POP and the About page shows the following:
      External POP setting:
         Server name: pod51000.outlook.com
         Port: 995
         Encryption method: SSL
      your POP3 server name should be set to pod51000.outlook.com.
    • If you're using IMAP and the About page shows the following:
      External IMAP setting:
         Server name: pod51000.outlook.com
         Port: 993
         Encryption method: SSL
      your server name should be set to pod51000.outlook.com.
    • To find your SMTP server setting, if the About page shows the following:
      External SMTP setting:
         Server name: pod51000.outlook.com
         Port: 587
         Encryption method: TLS
      your SMTP server name should be set to pod51000.outlook.com.
      Cc188672.note(en-us,EXCHSRVCS.140).gifNote:
      Write down the server settings in case you need them for future reference.
  • If you don't know whether to use POP3 or IMAP4, consider using IMAP4 because it supports more features.
  • If you access your e-mail account online using the outlook.com Web site, you'll need the Windows Live ID that your administrator gave you and your password. The Windows Live ID is also your primary e-mail address and includes the name of the domain, for example, tony@contoso.com.
  • In some cases, if you've set up Thunderbird to use IMAP, you need to set up Thunderbird to put messages that you've sent into the Sent Items folder on the Exchange server. You can do this as follows:
    1. To sign in to your e-mail account using Thunderbird, click Get Mail in Thunderbird.
    2. In Thunderbird, on the Tools menu, click Account Settings.
    3. In the navigation pane of Account Settings, select Copies & Folders for your e-mail account.
    4. In Copies & Folders in the right pane, under When sending messages, automatically, select Other. In the drop-down list, select your user name, and then select Sent Items.
    5. Click OK.

What if I want to know more?

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