You specify the Live@edu Service Management Portal administrator when you first enroll your domain with Live@edu. After the domain is enrolled, the account can access the portal.

Note   There can be only one Live@edu Service Management Portal administrator, so we recommend that you use an account that isn't associated with a particular individual, such as admin@<domain name>.

The following tasks are available in the portal only:

• Manage the institution profile information.
  
• Manage IP safelists.
  
• Request the documentation and certificate for single sign-on authentication.
  
• Submit or escalate a support request.
  

The rest of the information that is visible in the Service Management Portal is also available to Windows Live Admin Center domain administrators in the Windows Live Admin Center. The Live@edu Service Management Portal administrator can also access the Windows Live Admin Center.

For Outlook Live for Friends and Family, you specify the first Windows Live Admin Center domain administrator when you enroll your domain in Outlook Live. After the domain is enrolled, the account can access the Windows Live Admin Center. Note that for Live@edu, this functionality is controlled by the Live@edu Service Management Portal administrator.

For both Outlook Live for Friends and Family and Live@edu, any task that is visible in the Windows Live Admin Center is available to a Windows Live Admin Center domain administrator. For example, a Windows Live Admin Center domain administrator can perform the following tasks:

• View the required and optional Outlook Live DNS records.
  
• Cancel the Outlook Live service.
  
• Add an accepted domain.
  
• Configure co-branding.
  
• View reports about the Outlook Live domain.
  

You can specify additional Windows Live Admin Center domain accounts after you enroll the domain in Live@edu or Outlook Live for Friends and Family. It's a good idea to have more than one Windows Live Admin Center domain administrator account so you have at least one backup administrator who can access the Windows Live Admin Center. For more information, see Assign a Windows Live Admin Center Domain Administrator.

The primary function of an Outlook Live administrator is to manage the day-to-day operations of the Outlook Live domain using the Web management interface or Windows PowerShell. For example, an Outlook Live administrator can perform the following tasks:

• Create users, contacts and distribution groups.
  
• Add proxy addresses to existing mailboxes.
  
• Create rules that control how mail flows through your organization.
  

It's a good idea to have more than one Outlook Live administrator account so you have at least one backup administrator who can manage your domain using the Web management interface or Windows PowerShell. For more information, see Give Users Administrator Permissions in Outlook Live.