Create DNS Records at 1&1 for Live@edu

The Live@edu Service Management Portal provides the information you need to create each type of DNS record. The values for several types of records include a unique 30-character token for each domain. When you create the DNS records, to avoid typos, copy and paste the information from the Service Management Portal to the data entry form for your DNS hosting service.

Typically, DNS records that you create for new domains are detected quickly. Updates to DNS records for existing domains may take longer to be detected. However, it should take no longer than 72 hours before a change is detected.

1. Go to http://www.1and1.com, and click Customer Login.
   
2. Sign in with your 1&1 Customer ID and password or with your 1&1 domain name and password.
   
3. In the Domains & Webspace section on the resulting page, click Domains. The Domain Overview page opens. You are now ready to create the DNS records that are used with the cloud-based service.
   

You need the unique token for your domain. The token is displayed in the Service Management Portal when you are asked to prove domain ownership. In the examples below, replace <token> with the exact value from the Service Management Portal, such as 418dfb2662004683978f9ce4742099.

MX record

1. On the 1&1 Domain Overview page, select the check box next to your domain name, click the arrow next to DNS, and then select Edit DNS Settings.
   
2. On the DNS Settings page, in the Domain Data section next to General settings, select DNS.
   
3. In the Advanced DNS Settings section, enter the following information:
   
   • Mail Exchanger (MX record)   Select Other mail server.
     
   • MX   <token>.msv1.invalid.mail.outlook.com
     
   • Prio   100
     Important   To prevent a conflict with the MX record that routes e-mail to your domain, pay close attention to the Prio value. A lower value indicates a higher priority. For example, a record with a Prio value of 10 is processed before a record with a Prio value of 100. The MX record for mail routing should use a low number like 10, and the MX record for proving domain ownership should use a high number like 100.
     
4. When you are finished, click OK.
   

After you create the MX record at 1&1 to prove domain ownership, return to the Service Management Portal to check the status of your service.

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1. On the 1&1 Domain Overview page, select the check box next to your domain name, click the arrow next to DNS, and then select Edit DNS Settings.
   
2. On the DNS Settings page, in the Domain Data section next to General settings, select DNS.
   
3. In the Advanced DNS Settings section, enter the following information:
   
   • Mail Exchanger (MX record)   Verify Other mail server is selected.
     
   • MX   <token>.mail.outlook.com
     Enter the value of MX server, displayed under Update an MX record in the Recommended DNS updates section of the Domains page in the Service Management Portal.
     
   • Prio   10
     
   Important   If you have obsolete MX records for this domain that routed e-mail to another location, delete them by deleting the values from the MX and Prio fields.
   
4. When you are finished, click OK.
   

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1. On the 1&1 Domain Overview page, select the check box next to your domain name, click the arrow next to New, and then select Create Subdomain.
   
2. On the Create Subdomain page, enter the following information:
   
   • Subdomain   autodiscover
     
   • Domain   Select your domain name.
     
   When you are finished, click OK.
   
3. On the Domain Overview page, select the check box next to the autodiscover.<domain name> subdomain that you created in step 2, click the arrow next to DNS, and then select Edit DNS Settings.
   
4. On the DNS Settings page, in the Domain Data section next to General settings, select CNAME.
   
5. In the CNAME Settings section, enter the following information:
   
   • Alias   autodiscover.outlook.com
     
   • Confirmation   Select the check box to confirm that all current DNS settings, e-mail addresses, and forwards will be disabled.
     
6. When you are finished, click OK.
   

After you've created the Autodiscover CNAME record and created user accounts, you can point your users to Connect Outlook to This Account to help them create a new Outlook profile and connect.

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