You can use any of these programs to get your Outlook Live e-mail:
If you aren't using any of the programs listed above, you can use the e-mail programs below. Although these programs support basic e-mail features, they don't support features like calendaring, contacts, and tasks. These programs use POP or IMAP to send and receive e-mail messages.
Windows
Mac
If the program you're using isn't listed above, use the following information to set up the program to get your e-mail:
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User name Enter the user name provided by your administrator (for example, tony@contoso.com).
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Password Enter the password provided by your administrator.
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Authentication Use the same user name and password to authenticate with the incoming or outgoing (sending) e-mail server. Don't use "Secure Password Authentication".
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POP server If your program uses POP to connect, enter pop.exchangelabs.com.
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IMAP server If your program uses IMAP to connect, enter imap.exchangelabs.com.
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SMTP server Enter smtp.exchangelabs.com.
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Outgoing server (SMTP) port number Enter 587 to replace the default port number, which is set to 25.
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SSL and TLS for encryption Select Secure Sockets Layer for incoming POP and IMAP connections. You may need to manually edit the port numbers in your e-mail program. The correct port setting for SSL using IMAP is 993. The correct port setting for SSL using POP SSL is 995.
For outgoing SMTP connections, select Transport Layer Security encryption.
SSL and TLS are methods to help secure communications between your computer and the e-mail server. Some e-mail programs refer to SSL or TLS as "encryption".
In most e-mail programs, you need to open an "Advanced" setting or tab to set SSL for POP and IMAP connections and TLS for SMTP connections. Make sure you don't confuse SSL with "authenticating connections". Some e-mail programs include a check box for setting up authentication the first time you set up your account.
What other info might help?