Manage Exchange ActiveSync for Your Organisation


Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu

Topic last modified: 2011-02-03

Microsoft Exchange ActiveSync lets users synchronise their mobile phones with their Microsoft Exchange mailboxes. You can manage what devices users can use to synchronise with Exchange, and manage how those devices synchronise to control long-distance and data charges.

Exchange ActiveSync is offered on many mobile devices and can provide different levels of security for your organisation’s data and experiences for your users. As an administrator, in the Exchange Control Panel, you can specify which devices your users can use to synchronise, and how you want your organisation's data to be safeguarded on your user’s devices.

  • Manage Access for Mobile Devices   Device access rules control which devices your users can use to synchronise with Exchange. This functionality may involve ongoing maintenance and may thus require making an action plan prior to instituting access rules.

  • Manage Data Protection on Mobile Devices   Exchange ActiveSync device policies provide you a way to require that your users use a PIN on their mobile devices and have the emails and Exchange data encrypted on the devices. They also let you decide how to handle devices that don't support your organisation policies.

  • Troubleshoot Exchange ActiveSync Synchronisation Problems   Troubleshoot common synchronisation problems that users might experience.

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