Supervision Policies


Applies to: Live@edu

Topic last modified: 2010-08-03

Supervision policies control who can send email to and receive email from the users in your organisation, and filter and reject email that contains objectionable words. In Live@edu organisations, supervision policy settings can help primary and secondary school administrators comply with some requirements of the Children's Internet Protection Act (CIPA).

Note   If supervision policies don't meet your business needs, consider using organisation-wide rules, also known as transport rules for greater flexibility and customisation. For more information, see Organisation-Wide Rules.

When do you use a supervision policy?

You can configure supervision policies to address the following scenarios:

  • Closed campus   You configure inbound and outbound email restrictions so users can send email to or receive email from addresses inside the organisation only. You can set up organisation-wide exceptions so email can be sent to or from specific domains and distribution groups. You can also configure per-user exceptions so users can send email to and receive email from specific addresses outside the organisation. For example, in a school, you can configure an organisation-wide exception that allows the exchange of email between students and faculty, and you can configure specific exceptions so students can send and receive e-mail from their parents or guardians.

  • Bad word filter   Email that contains content that is specifically banned can’t be sent or received. You can use this policy to reject email that contains profanity or other objectionable words.

  • Anti-bullying   You can prevent a “bully” from sending email messages to specific students by adding the bully's email address as an entry on a student's supervision list.

How do you configure a supervision policy?

In the Exchange Control Panel:

  • The Safety tab   Here you configure the bad words and closed campus supervision policies.

  • The properties page of a user's mailbox   In the Mail Control section, you configure individual exceptions to the closed campus policy and define the alleged bully of the user.

  • The Rules tab   Here you can't view, open or modify supervision policies, but you can enable or disable them as follows:

    • Make the closed campus supervision policy one-way   When you enable or disable the closed campus supervision policy on the Safety tab, inbound and outbound mail flow is affected. If you want to restrict mail flow in one direction only, you can use the Rules tab. For example, if you want to restrict inbound mail flow and allow all outbound mail flow, you can first enable the closed campus supervision policy on the Safety tab, but then you can disable the outbound restriction of the closed campus supervision policy by disabling the __closedcampusoutbound "rule" on the Rules tab.

    • Enable or disable the anti-bullying supervision policy   By default, the anti-bullying supervision policy is enabled for the organisation, but mail flow between users isn't restricted until you add a bully's email address as an entry on a user's supervision list. You can enable or disable anti-bullying for the entire organisation by enabling or disabling the __antibullying "rule" on the Rules tab.

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