Set Up Outlook 2007 to Get Your E-Mail

You can automatically set up Office Outlook 2007 to access your account from the Outlook.com Web site using only your e-mail address and password sign-in information. Currently only the 2007 version of the program is supported.

You can only include one Exchange e-mail account per Outlook profile. For information about Outlook profiles, see Add or remove an e-mail account at the Microsoft Office Online Web site.

How do I set up Outlook 2007 to get my e-mail from Outlook.com?
  1. Close Outlook 2007 if it's open.
  2. In Control Panel, click Mail.
    In Windows XP
    1. Click Start > Control Panel > User Accounts > Mail. (In Classic view, double-click Mail.)
    In Windows Vista
    1. Click Start > Control Panel.
    2. In the 32-bit edition of Windows Vista, click User Accounts (or User Accounts and Family Safety) > Mail. In the 64-bit edition of Windows Vista, select Additional Options > View 32-bit Control Panel Items, and then double-click Mail. (In Classic view, double-click Mail.)
  3. In the Mail Setup dialog box, click Show Profiles > Add.
  4. Type a name for the profile and then click OK. (As a best practice, give the profile a name that identifies it as the profile for your account on Outlook.com.)
  5. When the Add New E-Mail Account dialog box opens, enter your name, e-mail address, and password in the appropriate fields, and then click Next.
  6. Outlook 2007 will display a message that asks you to allow a Web site to automatically set up your account. The program runs auto-setup periodically. If you don't want to see this message every time auto-setup runs, select Don't ask me about this website again, and then click Allow.

Outlook 2007 will automatically set up the account. You'll be asked for your user name and password before Outlook 2007 can connect to your account. Make sure you enter your full e-mail address (for example, tony@contoso.com) as your user name. You may be prompted to enter your user name and password several times before you connect.

What else do I need to know?

  • Before you can connect to your e-mail for the first time with Outlook 2007, you need to complete your account registration with Windows Live. To do this, sign in to your account by browsing to http://outlook.com, click Sign in, and then enter your user name and password to access your e-mail account. When your Windows Live account registration is complete, sign out.
  • If Auto Account Setup can't successfully connect you to your account, you need to do one or more of the following:
    • Wait a few minutes and try again.
    • Contact the person who manages your mailbox (sometimes called an e-mail administrator or your helpdesk). Report any error you get when you try to connect.
      Cc511396.note(en-us,EXCHSRVCS.149).gifNote:
      If the person who manages your mailbox has turned off Exchange Cached Mode for your domain, you won't be able to connect to your e-mail account using an Exchange account with Outlook. For more information, see Cannot Open Your Default E-Mail Folders.
    • In some cases, you may be able to connect to your e-mail account even if you can't connect using Outlook. Try to connect using Outlook Web App or through an e-mail program that supports POP3 or IMAP4. For more information, see Access Your Account Using IMAP or POP E-Mail Programs.
  • If Outlook seems slow, you may be able to improve performance by changing the connection settings to connect first using HTTP and then using TCP/IP. For step-by-step instructions, see Change Outlook 2007 Settings to Get E-Mail Faster.

What if I want to know more?

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