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New Account Connection

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu

Topic last modified: 2011-03-19

Use the New Account Connection dialogue box to connect a Yahoo! Mail, Hotmail or Gmail account to your cloud-based account. After a connection is created, you can use Outlook Web App to send email from the email address of the other account and see email sent to the other account. If you're connecting to an account other than a Hotmail account, make sure that you've turned on POP or IMAP access from the account before you create the connection. When connecting, your email will automatically try to log on to the other account to download messages. To connect from Outlook Web App, click Options > Account and then click New under Connected Accounts.

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This feature may not be available for your account.

You need to provide the following information to get started.

Setting Description

Email address

Enter the address of the other email account, for example, tony@contoso.com.

Password

Enter the password you use when you log on to check email for your other account.

What else do I need to know?

  • If you don't see the content you expect from a connected account, you may have set up two accounts using the same user name and password. See "I set up a connection for a non-Hotmail account, but Outlook Web App connected to a Hotmail account instead" in FAQs: Downloading Email from Connected Accounts.

What if I want to know more?

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