Mail > Address Book

You have several options for addressing messages and meeting requests. You can select entries from the address book for your organization or from the Contacts folders in your mailbox. You can also send a message by entering the SMTP address of the mailbox you want to send the message to in the To or Cc box of a new message.

How do I view the address book?

You can view the address book by clicking the address book icon address book at the top of the Outlook Web App window or by clicking To or Cc in a new message. Use the Address Book box at the top of the page to select which set of addresses you want to view. By default, the shared address book for your organization is displayed. You can change the selection to show available address lists by clicking the arrow in the Address Book box and selecting the address list you want to view. To view your contacts, select Contacts from the list of available address books or click the Contacts folder in the Navigation Pane.

When you open the address book from the top of the Outlook Web App window, you see only the address book. When you open the address book by clicking To or Cc in a new message, you see the address book and the To, Cc, and Bcc boxes.

How do I find an address?

There are several ways to find an address in the shared address book for your organization or in your Contacts folders. When the address book is open, you can type the name of the person you're looking for in the Find Someone box at the top of the Outlook Web App window and then press ENTER or click the search icon Search icon. Matches will be displayed in the address book window. To view a contact, click the name of the contact. To clear the search results and return to the address book, click Clear the results of this search.

Address book searches are limited to the address book you're currently viewing.

If you've already opened a new message, you can type the name of the people you want to send the message to in the To or Cc boxes of the message. If the names are unique or you have used them before, they'll be resolved automatically. For more information about how to use the To and Cc boxes in a message, see Add or Remove Recipients.

How do I address a message?

You have multiple options for addressing a message.

  • When you open a new message or reply to or forward a message, a list that shows your most recent recipients appears in the Navigation Pane. Double-click a name to move it to the To box. You can also select a name and then click To, Cc or Bcc to move it to that box.

  • If the name you want doesn't appear in the Most Recent Recipients list, type the names or e-mail aliases in the To, Cc, and Bcc boxes. Separate multiple names by using semicolons. Click check namesCheck Names on the toolbar to resolve the names. If there's no unique match in the address book, the intended recipient is marked as unresolved. All unresolved names appear in red. And a list of possible recipient matches appears in the Navigation Pane. To resolve the name, select the name or names that you want from the list by clicking them. If there's no match, check the spelling of the recipient's name or enter their e-mail address directly (example: adam@contoso.com).

    E-mail messages can't be sent to unresolved recipient addresses.

  • You can also find someone by entering their name in the Find Someone box at the top of the Outlook Web App window. Then press ENTER or click the search icon Search icon. Matches will be displayed in the search area. To add a name to your message, check the name and then click To, Cc, or Bcc to add the name to the message recipients. To clear the search results and return to the address book, click Clear the results of this search.

    When you view the Message Recipients window, address book searches are limited to the address book selected at the top of the Outlook Web App window.

  • Click To, Cc, or Bcc to open the search area. This lets you search for a person in your organization's shared address book. After you locate a person in the search area, add the name to your e-mail message by selecting the check box next to the name and then clicking To, Cc, or Bcc. When you finish addressing the message, click Done or Close.

    Bcc recipients will receive a copy of the message, but their names will not appear in the list of recipients. Bcc recipients can't see the names of other Bcc recipients.

How do I address a meeting request?

You have multiple options for addressing a meeting request.

  • When you open a new meeting request or reply to or forward a meeting request, a list of Most Recent Recipients appears in the Navigation Pane. Double-click a name to move it to the Required box. You can also select a name and then click Required, Optional or Resources to move it to that box.

  • If the name you want doesn't appear in the Most Recent Recipients list, type the name or e-mail alias in the Required, Optional, or Resources boxes. Separate multiple names by using semicolons. Click check namesCheck Names on the toolbar to resolve the names. If there's no unique match in the address book, the intended recipient is marked as unresolved. All unresolved names appear in red. And a list of possible recipient matches appears in the Navigation Pane. To resolve the name, select the name or names that you want from the list by clicking them. If there's no match, check the spelling of the recipient's name or enter their e-mail address directly (example: adam@contoso.com).

    Meeting requests can't be sent to unresolved recipient addresses.

  • You can also find someone by entering their name in the Find Someone box at the top of the Outlook Web App window. Then press ENTER or click the search icon Search icon. Matches will be displayed in the search area. To add a name to your message, check the name and then click Required, Optional, or Resources to add the name to the message recipients. To clear the search results and return to the address book, click Clear the results of this search.

    When you view the Message Recipients window, address book searches are limited to the address book selected at the top of the Outlook Web App window.

  • Click Required, Optional, or Resources to open the search area. This lets you search for a person in your organization's shared address book. After you locate a person in the search area, add the name to your e-mail message by selecting the check box next to the name and then clicking Required, Optional, or Resources. When you finish addressing the message, click Done or Close.

What if I want to know more?

 
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