Manage Exchange ActiveSync for Your Organization


Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu

Topic Last Modified: 2011-02-03

Microsoft Exchange ActiveSync lets users synchronize their mobile phones with their Microsoft Exchange mailboxes. You can manage what devices users can use to synchronize with Exchange, and manage how those devices synchronize to control long-distance and data charges.

Exchange ActiveSync is offered on many mobile devices and can provide different levels of security for your organization’s data and experiences for your users. As an administrator, in the Exchange Control Panel, you can specify which devices your users can use to synchronize, and how you want your organization's data to be safeguarded on your user’s devices.

  • Manage Access for Mobile Devices   Device access rules control which devices your users can use to synchronize with Exchange. This functionality may involve ongoing maintenance and may thus require making an action plan prior to instituting access rules.

  • Manage Data Protection on Mobile Devices   Exchange ActiveSync device policies provide you a way to require that your users use a PIN on their mobile devices and have the e-mails and Exchange data encrypted on the devices. They also let you decide how to handle devices that don't support your organization policies.

  • Troubleshoot Exchange ActiveSync Synchronization Problems   Troubleshoot common synchronization problems that users might experience.

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